TERMS AND CONDITIONS
GENERAL
Agreeing to hire Beach Court Holiday Apartments LTD is a legally-
The lead guest is the person who signs the booking form or, in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the guest party accept and adhere to these terms and conditions. The guest is also referred to as “you”.
The property referred to being:
Beach Court Holiday Apartments LTD,
82 South Parade,
Skegness,
Lincolnshire,
PE25 3HR
BOOKINGS
A booking deposit has to be paid at the time of booking the holiday. Once deposit has been paid in full and funds cleared into the owner’s bank account. The booking then becomes confirmed. Until the booking is confirmed, it can be cancelled at any time without prior notice.
The balance of the rental charge, along with any breakage deposit, is payable not less than 8 weeks prior to the start of the holiday. Failure to pay the deposit or balance in full by the due dates will constitute a cancellation of the booking by the lead guest. Please be sure to note the due dates of these payments as reminders are not routinely issued. Bookings made less than 8 weeks prior to the arrival date must be paid in full at the time of booking.
CANCELLATION BY THE GUEST
Cancellation of the booking by the guest should be made in writing by email to info@beachcourt-
Cancellation charges may apply, as follows:
Arrival due within / Cancellation charge
No refund if you cancel less than 30 days before arrival
50% refund of amount paid if you cancel 30 days prior to arrival
100% refund of amount paid if you cancel 60 days prior to arrival
We strongly recommend you take out holiday cancellation insurance, especially in light of the recent pandemic. When bookings are cancelled by the guest, the dates will also be released on our website booking calendar and the cancellation confirmed to the guest by email.
CANCELLATION BY THE PROPERTY OWNER
The property owner will endeavour to make sure the stated property is available for the dates contracted. In the unlikely event the property becomes unavailable and the property owner has to cancel the booking, the property owner will endeavour to find the guest suitable alternative accommodation. If suitable alternative accommodation cannot be found, the holidaymaker shall be entitled to a full refund. The property owner shall only be liable to return the monies received. No compensation or consequential losses shall be paid.
MISCELLANEOUS
Whilst every care is taken to provide a true and accurate description of the property, over time, alterations are made and some things do change. Guests accept that no refunds are available for such discrepancies.
The property owner or his nominated representative reserves the right to enter the property, at a reasonable time, in the event of an emergency or remedial repair work being required. Wherever possible, this will be by prior notice to the resident lead guest.
The property owner is entitled to ask the guests to leave the property without any refund if, in the property owner’s opinion, the behaviour of the guest and/or his/her party is unreasonable or unacceptable. In addition, and in this respect, please refer to The Old Dairy Residents’ Association’s code in the cottage Guest Information / Welcome Pack.
The property owner reserves the right to refuse entry to anyone, who in the property owner’s opinion is not suitable to or capable of taking charge of the property.
NUMBER OF GUESTS
The maximum number of people entitled to stay at this property is four and furthermore, only those people named on the booking form are entitled to stay. In the unlikely event that it is found that more people than contractually-
ARRIVAL AND DEPARTURE TIME
Every effort will be made to have the property available from 3pm on the day of arrival. The property must be vacated by 10am on the day of departure. Late departure will result in an additional charge being made. Information about keys and how to collect them will be provided approximately seven days before your scheduled arrival date.
PARKING
There is free on street Parking directly opposite, thats on a first come first served basis.
The car park opposite is also reasonable priced.
Please ensure that you do not park in any other residents’ allocated parking space or unnecessarily block other vehicles.
PETS
Pets are allowed in apartment 1 of the property subject to the property owner’s prior agreement. All pets must be house-
Pets must not be left unaccompanied in the property at any time and must not be allowed on the beds or furniture. The lead guest shall be liable for all damage caused by his/her pet or any pet belonging to their party via the breakage deposit. A charge will be made should any additional cleaning beyond the weekly norm be required. The property owner cannot be held responsible for any accident or injury to a pet during their stay.
LIABILITY
The property owner takes no responsibility for the personal possessions of the lead guest or that of their party. Vehicles and possessions are left entirely at the risk of the guests. It is recommended that all guests have suitable insurance cover arranged in this respect.
Any children must be supervised by a responsible adult at all times within the property.
CLEANING
We would like to think that guests would treat the property as they would their own home and at the end of the holiday the property is left in a clean and tidy condition. The property owner retains the right to make an additional charge of £50.00 for cleaning should the property not be left in a similar condition to the way it was found at the start of the holiday.
BREAKAGES
Guests should make every effort to keep the property, fixtures and fittings and all contents in the same state of repair and condition as at the start of the holiday. Any accidental damage or breakages should be reported to the property owner (or their representative) prior to departure. This can be done by leaving any breakages in clear sight on the kitchen counter, or a note to that effect.
The property owner retains the right to make an additional charge for damage and breakages, although it should be noted that minor breakages and reasonable wear and tear (in the opinion of the property owner) will not be charged for.
REMOVAL OF PROPERTY FROM BEACH COURT HOLIDAY APARTMENTS
All equipment and furnishings are provided for guests to use freely but solely during their stay at Beach Court Holiday Apartments.
Should any items from the apartment appear not be present when the inventory is conducted by the owners between lets, the most recent lead guest will be contacted by email so that the owners may verify and resolve the situation to their satisfaction. The lead guest should endeavour to reply to any such communication from the owner.
Should the situation not be resolved to the owner’s satisfaction within 7 days of contacting the lead guest, a charge to replace the missing item may be made plus an administration fee of £10.00; this will be deducted from the Breakage Deposit up to the value of £100.00. Should the missing item be of a higher value than £100.00 (as shown by the owner’s purchase receipts), the full Breakage Deposit will be retained by the owner and the lead guest invoiced for the full cost of replacement over £100.00 plus an administration fee of £10.00, payable to the owner within 14 days of receipt.
REDEMPTION OF DISCOUNT CODES AND SPECIAL OFFERS
Any discount codes and/or special offers for guests are non-
RETURN OF BREAKAGE DEPOSIT
The breakage deposit, minus any necessary deductions, will be returned to the lead guest within 14 days of the departure date by cheque to the address which was registered with us at the time of booking.
COMPLAINTS
Every endeavour is made to ensure your stay with us is memorable for all the right reasons. However, we do recognise that from to time things do go wrong. In these circumstances, it is the responsibility of the lead guest to make any such problem known to the property owner (or their representative) immediately it becomes apparent, thereby giving the owners the opportunity to correct the situation. This is best done by e-
The property owners will make every endeavour to rectify any identified problems as soon as is reasonably possible.
MRS CATHERINE EVANS -